Labu.

Terms of Service

Effective date: 2026-05-24 Last updated: 2026-05-24

These Terms of Service ("Terms") govern your use of the Labu mobile application and the labu.pro website (the "Service"), provided by Aleksandr Tikhonov, sole trader registered in Portugal under NIF 311025609, with business address Rua Almirante Manuel Pereira Crespo 198, 2765-001 Estoril, Portugal ("Labu", "we", "us").

By using the Service you accept these Terms. If you do not accept them, do not use the Service.

Contact: privacy@labu.pro

1. The Service

Labu is a business management tool for independent beauty professionals ("Specialists") and a booking interface for their clients ("Clients"). The Service includes:

  • A mobile application available on Apple App Store and Google Play
  • The website labu.pro and any subdomains

Labu provides software only. Labu is not a party to the service relationship between a Specialist and a Client. Beauty services are provided by the Specialist, not by Labu.

2. Eligibility

You must be at least 18 years old, or the age of legal majority in your country, to register as a Specialist. Clients must be at least 16 years old. By registering you confirm that the information you provide is accurate.

If you register on behalf of a legal entity, you confirm that you are authorized to bind that entity to these Terms.

3. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at privacy@labu.pro if you suspect unauthorized access.

We may suspend or terminate accounts that violate these Terms, applicable law, or that are inactive for an extended period.

4. License

We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose. You may not:

  • Reverse engineer, decompile, or attempt to extract the source code
  • Resell, sublicense, or commercially exploit the Service except as expressly permitted
  • Use the Service to send spam, harass others, or violate the law
  • Use automated means (bots, scrapers) to access the Service without our prior written consent
  • Bypass technical limitations or security measures
  • Upload malware, illegal content, or content infringing third-party rights

5. User content

You retain all rights to content you upload (profile photo, service descriptions, booking notes etc.) ("User Content"). You grant Labu a worldwide, non-exclusive, royalty-free license to store, display, and process User Content solely for operating the Service.

You represent that you have the rights to upload the User Content and that it does not infringe any third party's intellectual property, privacy or other rights.

We may remove User Content that violates these Terms or applicable law.

6. Relationship between Specialists and Clients

  • The Specialist is solely responsible for the beauty services they offer, including their quality, safety, pricing, scheduling, hygiene compliance, insurance, taxes, and licensing.
  • The Client is solely responsible for attending booked appointments and for any cancellation policy agreed with the Specialist.
  • Payments for beauty services occur outside the Service, directly between the Specialist and the Client, in cash or via any payment method they agree on.
  • Labu does not verify Specialists' qualifications, licenses, or insurance. Clients should perform their own due diligence.

We are not liable for any dispute, damage, injury or loss arising from a service rendered or arranged through the Service. Any complaint should be addressed directly to the Specialist.

7. Third-party services

The Service relies on third-party providers including Supabase (database), Apple, Google (push notifications and platform stores), and may relay through other providers as needed for operation. Their terms apply in addition to ours when you use features that depend on them.

8. Fees and subscriptions

The Labu mobile application is free to download and free to use for Clients. Some advanced features for Specialists may require a paid subscription, which is purchased and managed exclusively through labu.pro. The mobile application does not process payments and does not advertise subscription pricing.

When applicable, subscription terms (price, billing cycle, refund policy) are presented on labu.pro at the moment of purchase.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OPERATION, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

Nothing in these Terms excludes liability that cannot be excluded under Portuguese or applicable consumer protection law, including the mandatory rights granted to consumers under Decreto-Lei n.º 84/2021.

10. Limitation of liability

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Service shall not exceed the amount you paid us in the twelve months preceding the event giving rise to the claim, or €100 if you have not paid anything.

We are not liable for indirect, incidental, special, consequential or punitive damages, or loss of profits, revenue, data or goodwill.

These limitations do not apply to liability for gross negligence, wilful misconduct, or as otherwise prohibited by law.

11. Indemnification

You agree to indemnify and hold Labu harmless from any claim, damage, or expense (including reasonable legal fees) arising from your breach of these Terms, your User Content, or your violation of any third-party right or applicable law.

12. Termination

You may stop using the Service and delete your account at any time from within the app or by writing to privacy@labu.pro.

We may suspend or terminate your access if you breach these Terms, if required by law, or if continued operation becomes impractical. Provisions that by their nature should survive termination (intellectual property, disclaimers, limitation of liability, governing law) shall survive.

13. Governing law and disputes

These Terms are governed by the laws of Portugal, without regard to conflict-of-law principles. Disputes shall be submitted to the competent courts of Lisbon, Portugal, except where mandatory consumer law gives consumers the right to bring proceedings in their country of residence.

EU consumers may also use the European Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

14. Changes

We may amend these Terms. Material changes will be notified through the Service or by email at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.

15. Contact

Aleksandr Tikhonov Rua Almirante Manuel Pereira Crespo 198, 2765-001 Estoril, Portugal NIF: 311025609 Email: privacy@labu.pro